Define conflict and explain how communication behaviors and individual differences contribute to interpersonal conflict. Recommend a strategy for resolving interpersonal conflict. Suppose you have been asked to write an article on interpersonal conflict for a local organization with which you are affiliated. You may choose any type of interpersonal conflict, such as between spouses, among family members, between members of a social group, or other, but your focus must be interpersonal conflict.  Instruction:

1. What Is Conflict? ○ Define conflict in your own words. ○ Explain why conflict is a natural and common part of life.

2. Why Does Conflict Occur? ○ Discuss the reasons conflict arises, including differences in

perspectives, belief systems, and values. ○ Provide examples of common conflicts you might encounter in

daily life (e.g., disagreements with friends, family, or classmates).

3. Preventing Conflict ○ Suggest ways to prevent conflict from escalating. ○ Highlight the importance of good communication and

understanding different viewpoints. 4. Learning From Conflict

○ Reflect on the potential benefits of experiencing conflict. ○ Explain how handling conflict well can improve relationships

and personal growth. 5. Transforming Conflict From Negative to Positive

○ Describe the difference between constructive and destructive conflict.

○ Explain “the four horsemen” of destructive conflict as described by Hocker, Berry, and Wilmot (2022): criticizing, defensiveness, stonewalling, and contempt.

○ Provide strategies for transforming conflict into a positive experience. Focus on constructive behaviors such as clear communication, active listening, and empathy.

6. Communication Behaviors in Conflict ○ Discuss the four paradigms of communication described by

Krauss and Morsella (as cited in Coleman, Deutsch, & Marcus,

2014): encoding/decoding, intentionalist, perspective-taking, and dialogic.

○ Explain how these communication behaviors can help in managing and resolving conflicts.

Format

● Your paper should be 2 pages long, double-spaced, and written in a clear, concise manner.

● Use APA format for citations and references. ● Include a title page and a references page (these do not count towards the

page limit).

Competencies Measured:

By successfully completing this assessment, you will demonstrate your proficiency in the following course competencies and scoring guide criteria:

● Competency 2: Apply theoretical perspectives on conflict. ○ Define conflict. ○ Describe communication behaviors that can lead to conflict.

● Competency 3: Apply appropriate strategies to reduce or resolve conflicts. ○ Recommend a strategy to resolve interpersonal conflict.

● Competency 4: Analyze the impact of conflict on relationship building in face-to-face, virtual, cyber, and group communication.

○ Explain how communication behaviors affect interpersonal relationships.

○ Explain how individual differences contribute to interpersonal conflict.

● Competency 6: Communicate effectively in a variety of formats. ○ Write coherently to support a central idea in appropriate APA

format with correct grammar, usage, and mechanics.

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