Step One: Read the following case study: West Florida Regional Medical Center (Implementing Continuous Quality Improvement in Health Care: A Global Casebook, Case 1, pages 3-30)

ANALYSIS: This is a hospital with a large group of physicians closely tied to it, both economically and geographically. It is also operating in an area of intense competition and tight cost controls. The fact that 90% to 95% of the hospital’s compensation is case-based (DRG’s) and not procedure-based has a profound impact on management motivation. Intense support for the CQI implementation was provided by the lead physician and his staff at HCA corporate headquarters.

Step Two: Once you read the case study:

Answer the assignment questions on Page 29
Complete the class activity on Page 30 (If you work in a hospital facility, you may use your own facility as the basis of your observation).
Create a 4-6 page essay that answers all questions and completing the activity. Your finished product must include at least two outside resources, be presented in proper APA format, and should follow the rubric provided.

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