Maintaining Professionalism With Workplace Incivility
Purpose:
This assignment will assist you in identifying civil health care environments and factors to decrease incivility while promoting professionalism as a nursing professional.
Directions:
Review the videos Opportunity to Apply TeamSTEPPS Technique to Improve Outcome and Physician’s Office: Successful Outcome Using TeamSTEPPS Techniques included in the course reading list.
Use the videos to answer the following, utilizing resources to support your conclusions:
1. Discuss three issues in the Opportunity to Apply video that you identify as barriers to providing effective care.
2. Address what you may do differently to provide a better care experience.
3. Compare the Opportunity to Apply video to the Successful Outcome video, and describe three differences in the Successful Outcome video which promote collaboration and communication.
Your paper must be presented in a single document. It should be a minimum of 2 pages in length, not including the title and reference pages. You should include an introduction and conclusion.
Your paper must use proper APA formatting as directed in the APA Publication Manual, 7th edition, including the title page and reference page, with properly formatted in-text citations within the body of the paper.
You are encouraged to consult the Academic Success Center prior to submitting your paper. To view the grading rubric for this assignment, please visit the Grading Rubrics section of the Course Resources.

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