Choice of process types is a strategic decision. Effective management of a chosen process type can be the difference between a winning and losing business.

After reviewing this week’s course materials, specifically the OM Reading: “Designing, Managing, and Improving Operations,” locate and share an article or video that illustrates how an organization has leveraged one or more process types (Job Shop, Worker-Paced Line, Batch, Cell, Machine- Paced Line, or Continuous-Flow Process) from the Product-Process Matrix, to become a world leader.

In your initial post, explain:

· Why the choice of operational processes used by this organization have allowed it to establish a sustainable competitive advantage.

· What lessons can operations managers and leaders take from this example?

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