Discuss what “influencing” means in regard to the balanced scorecard development process. Provide a brief example of how you would “influence” all employees in the balanced scorecard development process.

2. What are the benefits of a cascading balanced scorecard?

3. What are the potential critical flaws in business meetings and how can a leader steer meeting so that they maximize their effectiveness by using a balanced scorecard?

4. What are at least 3 critical questions to ask in a balanced scorecard employee survey? How would you use a balanced scorecard employee survey to update the core elements of the scorecard?

5. Describe 3 balanced scorecard issues that might prevent an organization from successfully implementing a balanced scorecard. How might an organization overcome such issues?

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