Week 4 Brainstorming

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Topic: How do IT and KM intersect in

the KM process and how do they create

efficiency for the organization?

Jane was in her office at Global Delivery

Direct when she got a knock on the door

and looked up to see President Rockfish.

“Hi!”, he said “I just wanted a quick word

with you. It seems lately that

everywhere I go I run into someone or a

situation that reminds me of your memo

on KM. I haven’t forgotten it but I

realized that a large component of your

job is information collection and storage.

Why can’t the IT department handle

this? Why do I have to have a whole

department and a lot of new software?”

President Rockfish brings up an

interesting question!

 

Directions:

 

1. BY SATURDAY, complete the

following:

As if you were Jane draft a

one page answer to the

questions Rockfish poses. Be

sure to include what the

relationship is between

technology and KM, how

they differ, and why tacit

knowledge capture is so

problematic. Offer two

methods to capture tacit

knowledge that highlight the

different roles between KM

and IT in tacit knowledge

capture. Consider using the

SECI model to help illustrate

those methods and roles.

You must use course material

to support your responses

and APA in-text citations

with a reference list.

 

2. THROUGHOUT THE WEEK,

complete the following:

Respond to your

classmates three or more

days throughout the week.

Remember you are trying to

develop the best answers to

the questions as possible.

Your classmates are doing the

same so read the posts

carefully looking for the best

ideas being presented. The

goal is that by the end of the

week the class will come to

some consensus as to the

best answers giving you the

chance to submit the best

ideas in the final post.

You must use course

materials to support your

responses. Ensure you

include in your comments

where in our readings you

they can find the supporting

materials so they can improve

their final posting.

Participation must be

reflected in the final post so

grades will be affected by the

content portion of the post if

participation is not shown.

Therefore, it is important to

get in the class often and

with the idea of improving

your initial post with the

discussion so that the final

grade will be the best you

can deliver.

 

3. BY TUESDAY, complete the

following:

Attach your final post in the

classroom by 11:59 PM ET

The final post must reflect

the brainstorming activities

and should be different than

the Saturday initial post.

The final post must include a

variety of sources from the

class material as well as the

use of scenario or case study

facts where appropriate.

How to Do Well in Discussions

Make your initial post responding to the

above questions by Saturday, 11:59 p.m.

EST.

Comment on at least four of your

classmates’ posts by Monday, 11:59 p.m.

EST.

Post your final posting by Tuesday, 11:59

p.m. EST.

Posting late may lose you points.

Respond to the specific questions posed

in the discussion.

Be sure to base your initial post and

responses on course materials, and use

7th ed. APA citations in every post.

Post your responses over three days

and respond to four or more students to

receive full credit for frequency of

participation.

Write clearly and proofread; errors can

lose you points.

Quality of posts, citations, frequency, and

timeliness of posts all factor into your

discussion grade.

When you join the discussion, click on

the Participation Rubric for details

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