Work all COB accounts in Revenue Cycle Worklist.

· Mail out COB letters to patients who are unreachable by phone.

· Working daily task assignments for account follow-ups, COB balance transfers, and patient callback requests.

· Identify patient refunds, create refund packets, and log patient refund requests.

· Mail out patient refund checks and overpayment letter notices.

· Take IB patient calls. *Calls vary and include patients calling back about OOP costs, billing concerns/questions, making payments, setting up payment plans, escalations, patients awaiting insurance verification/auths, Below Cost Holds, and disputes on misquotes and patient financing.

· Creating Itemized statements for patients.

· Call patients BEFORE scheduling to advise of OOP costs, payment options, and patient financing.

· Managing AR Dashboard tasks; small balances, bad/updated addresses, disputes, payment plan exceptions, failed emails, and wrong phone numbers.

We can handle this paper for you

We Guarantee ZERO Plagiarism ZERO AI

Done by Professional writers from scratch