BUS520 Leadership & Org Behavior

Week 3 Discussion

Emotional Intelligence and Job Satisfaction

Daniel Goleman, a psychologist, was the first to popularize the trait of emotional intelligence, sometimes referred to as EI. Emotional intelligence is a person’s capacity to be aware of her or his emotions and feelings towards others to influence their thinking and actions. The four components of EI are:

Self-awareness: This is your ability to read your own emotions accurately to know how your actions or lack thereof affect others.

Self-management: This is your ability to control or regulate your emotions and act with integrity.

Social-awareness: This gives you the ability to understand the needs of others and show empathy towards them.

Relationship management: This is your ability to communicate clearly and convincingly, reduce conflict, and build strong bonds.

Respond to the following:

How has your emotional intelligence, or lack of emotional intelligence, positively or negatively impacted your professional or personal relationships?

Choose one of the components of EI and explain how it contributes to job satisfaction.

Respond to a Peer

Read a post by one of your peers and respond, making sure to extend the conversation by asking questions, offering rich ideas, or sharing personal connections.

All discussion responses can be video or written submissions.

Resources

Recording and Submitting a Discussion [Video]Links to an external site.

Recording and Submitting a Discussion. [PDF]Download Recording and Submitting a Discussion. [PDF]

Watch Dr. A’s video to help you get started:

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