You are an HR Manager for your company, SwiftRun shoes, which makes shoes for track and field runners. Your company is getting ready to introduce a new checkout system at your 200 U.S. retail locations, located in various areas throughout all 50 states. The checkout system is what your customer service associates who show and sell running shoes to the customers use for having the customer pay for their order. The new system is being introduced because it will be able to scan and price the merchandise faster, secure better data for the company, and print the customer a detailed receipt.
As the HR Manager for SwiftRun shoes, you have been asked to conduct a needs assessment and then design a training program to train each of the 200 Store Managers on the new checkout system, which will be put into the stores in six months.
Your Assignment:
Submit a 1.5-2 page (Times New Roman, double spaced, 12pt. font) AND Lesson Plan to address how you would conduct the needs assessment and design the HRD training program on the new checkout system for the 200 Store Managers.
You will need to reference the Ch.5 textbook and PowerPoint for this assignment.
You may also use external sources, and cite any sources used on a separate page.
Make sure that you address the six items below, which are the key activities in HRD design.
The Lesson Plan is separate and does NOT count toward the 1.5-2 page. Add this to the end of your paper on a new page.
Use Times New Roman, 12-pt font, double space the paper, add a header with your name, class, date assignment and instructor name (no double space for your header). Do not write an outline, all papers are to be written in paragraph form with not paragraph titles
Submit a (1.5-2 pages) :
1. Sate your training objective.
2. Who would be selected as the trainer or training vendor? Provide your rationale for your selection.
3. What program methods and techniques (including the appropriate use of technology) would be used? Provide your rationale for your selections.
4. Describe what training materials you would use.
5. How would you schedule the training?
Submit a Lesson Plan (in addition to your paper):
6. Include a sample Lesson Plan for the training. See template below. The Lesson Plan should be included after your paper, and does NOT count toward your 1.5-2 pages. You can find a sample of the Lesson Plan in the Ch.5 PowerPoint, slides 42-44. A copy is attached here: Lesson Plan Template_Assignment 2__4.2017.ppt
***Note: the lesson plan need to be filled out in its entirety.
Remember to reference the Ch.5 textbook and PowerPoint.
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