Managing organizational processes and procedures is critical to strategy execution and goal attainment. As the external environment changes and the company needs to innovate quickly, managers need to understand which levers to pull to affect change.

Assigned company for this assignment: McKesson

You will compare the assigned company’s(McKesson) service or product delivery to a major competitor in that industry.

Analyze your company’s current organizational processes through its website, social media, credible news sources, and public SEC reports.

Respond to all of the following items.

Checklist:

Discovery:

Analyze if the company adheres to the bottom-up approach to decision making and idea generation. Explain your response. Explain whether they employ innovative idea incubators.

Horizontal Collaboration and Open Innovation:

Analyze the company’s horizontal coordination mechanisms.
Analyze how they solicit ideas from customers and partners (i.e., stakeholders), if any. Is there evidence of borderless innovation? Give examples.

Innovation Roles: SEC reports provide roles. News sources will provide announcements.

Provide evidence of idea champions, new venture teams, skunkworks, or new venture funds, if any.

HR Policies and Procedures:

In terms of innovation, analyze how they recruit talent that embraces change and open innovation.
Explain basic processes for hiring as evidenced on their website.

Diversity:

Analyze their career site (often found in the “About Us” section) and explain how diversity is addressed.
Explain how a diverse workforce may impact innovation.

Innovation: Based on what you have learned.

Analyze whether the company is better positioned to capture the next innovation in their respective market or not as compared with the competition.

Changes:

As the CEO, provide the changes you would propose to become more innovative than your competition.
Respond to the checklist items in a Microsoft Word document in a minimum of 3–4 pages with additional title and reference pages using current APA format and citation style
*This is an expository essay assignment. Please don’t use any tables.
*This assignment will be submitted to Turnitin™.
*Please refrain from using AI.

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