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Topic: How the KM Model Brings
Organization to the Tasks of the KM
Cycle
Rockfish read Jane’s memo and is
intrigued by the idea of KM, but he is
still not so sure that he understands how
it all works. He googled KM and
discovered that the Nonaka and
Takeuchi model was one of the most
widely accepted foundation schemes for
KM users. Jane being the good manager
that she is told Rockfish to speak with
you. Rockfish did so and now he has
asked you to give him a short 6 slide
PowerPoint with speaker notes
explaining the model and how it might
work at Global Delivery Direct.
Use the example of Dawn Jasper, the
current administrative assistant to the
airplane purchasing agent. She knows
everything there is to know about
buying a plane but since she is not the
person doing the negotiations her
knowledge is never really sought after by
anyone but her boss. Explain how this
information could be shared with others
using the KM model and cycle tasks.
Directions:
1. BY SATURDAY, complete the
following:
In six slides explain the
relationship between the
N&T KM model and how it
works with the KM cycle
tasks to create shared
information. Use Dawn as
your example. Ensure you
weave Dawn’s example
across all 4 quadrants to
show how her knowledge
would flow from quadrant to
quadrant and what KM
activities would take place in
each quadrant.
The slides must have speaker
notes explaining your model
and the relationship.
You must use course material
to support your responses
and APA in-text citations
with a reference list.
2. THROUGHOUT THE WEEK,
complete the following:
Respond to your
classmates three or more
days throughout the week.
Remember you are trying to
develop the best answers to
the questions as possible.
Your classmates are doing the
same so read the posts
carefully looking for the best
ideas being presented. The
goal is that by the end of the
week the class will come to
some consensus as to the
best answers giving you the
chance to submit the best
ideas in the final post.
You must use course
materials to support your
responses. Ensure you
include in your comments
where in our readings you
they can find the supporting
materials so they can improve
their final posting.
Participation must be
reflected in the final post so
grades will be affected to the
content portion of the post if
participation is not shown.
Therefore, it is important to
get in the class often and
with the idea of improving
your initial post with the
discussion so that the final
grade will be the best you
can deliver.
3. BY TUESDAY, complete the
following:
Attach your final post in the
classroom by 11:59 PM ET
The final post must reflect
the brainstorming activities
and should be different than
the Saturday initial post.
The final post must include a
variety of sources from the
class material as well as the
use of scenario or case study
facts where appropriate.
How to Do Well in Discussions
Make your initial post responding to the
above questions by Saturday, 11:59 p.m.
EST.
Comment on at least four of your
classmates’ posts by Monday, 11:59 p.m.
EST.
Post your final posting by Tuesday, 11:59
p.m. EST.
Posting late may lose you points.
Respond to the specific questions posed
in the discussion.
Be sure to base your initial post and
responses on course materials, and use
7th ed. APA citations in every post.
Post your responses over three days
and respond to four or more students to
receive full credit for frequency of
participation.
Write clearly and proofread; errors can
lose you points.
Quality of posts, citations, frequency, and
timeliness of posts all factor into your
discussion grade.
When you join the discussion, click on
the Participation Rubric for details
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