Discussion: End-User Satisfaction of Health Information Systems
1. Review the article, “Clinical information systems end-user satisfaction: The expectations and needs congruencies effects” (article is #4 on reference list, and is in the attachments, and discuss the following:
2. The importance of understanding end-user needs in health information systems.
3. Why is it important to understand end-user expectations when designing health information systems?
4. Do you believe health information systems can be successful without end-user input in the design? Why or why not?
5. Do you believe that end-users should be part of the clinical information system design process? Why or why not?

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