You was promoted to Case Management Director at Mercy Hospital. The CEO states that in recent years, patient outcomes have declined, readmissions have increased, and several safety issues have been brought to your attention by the clinical staff. Your first project is to create a proposal that will help improve these numbers.

The Director of patient safety and Quality improvement was assigned to help you to accomplish the creation of a collaborative care team.

Assess your new role at Mercy Hospital and begin by writing a proposal that makes the case for the importance of collaborative care teams (CCTs). In his role at Mercy, let’s say he discovered that CCTs were not effective in the past, but he believes they are an invaluable opportunity to introduce new ideas and perspectives, so he advocates that they should be tried again.

Instructions

You will develop a proposal for review by the hospital leadership team. This proposal should contain the following

• Executive summary detailing the need for collaborative care teams (CCT) and why they will benefit the hospital.

• At least one paragraph to summarize each of the following components, citing relevant research as applicable. Assume fictional information to formulate your rationale:

o Benefits of CCT to patients

o Benefits of CCT to clinical staff

o Structure of CCT (what providers are involved, and to what degree)

o Oversight and assessment (who is responsible for tracking the success or failure)

o Operational/Financial risks or areas of concern

o Timeline for implementation

o Conclusion: summarize key points to “sell” this proposal. Ideally, this will become a standardized model of care in your hospital, if a pilot is successful.

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